2009 Employer seminar calendar - Anti-Discrimination Board : Lawlink NSW

Anti-Discrimination Board

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2009 Seminars for employers The Anti-Discrimination Board runs a range of seminars to assist employers to understand and implement anti-discrimination law, prevent bullying and harassment, handle grievances and manage diversity in the workplace. The Board has unique expertise in administering anti-discrimination law and extensive experience in providing training to the public, business and community sectors. We can clearly explain the interaction between state and federal laws and have the most up-to-date information about discrimination cases and complaints. You can dowload the 2009 seminar brochure and registration form as a pdf, or you can read about the courses below and then use the pdf registration form, or the HTML version. You need to print the registration form and fax or post it to us - you cannot register online. ADB Seminars 2009 (PDF - 796 Kb) ADB seminars 2009 registration form (PDF - 57 Kb) ADB seminars 2009 registration form (HTML Version) To download a PDF document you need Adobe Acrobat. You can download the software for free from the Adobe website - Adobe Acrobat. Please note Mac OS X and Safari users: For Mac OS X, the default browser is Safari. If you experience problems accessing forms and documents on Lawlink websites using Safari as your Web browser, you may need to use an alternative browser, see the Macintosh Products Guide for more information. Training team Regional programs Courses Grievance handling skills Grievance management and resolution skills Skills training for Contact Officers Recruitment and termination Implementing EEO Harassment and bullying prevention Managing diversity in the workplace Case law update Working with disability Breakfast seminar for lawyers Grievance handling skills How to successfully manage the grievance process There is a legal obligation for managers and supervisors who handle grievances to ensure that the process is transparent and fair to all parties. Failure to manage a grievance effectively creates additional problems and may also result in an employer being held liable if a complaint is made outside the organisation. This course is ideal for those who wish to cover the key skills in a one day course. Learning outcomes: to understand the principles of grievance handling to develop skills in dealing with complainants, respondents and witnesses to manage a grievance investigation fairly To do this course, your organisation must have a grievance procedure. Cost: $632.50 Time: 9am – 5pm (full day) Includes: morning and afternoon tea, lunch, course materials Dates: 19 Aug, 26 Nov Grievance management and resolution skills How to handle grievances successfully This course is a more detailed program than the one day Grievance handling skills course (above). It provides greater focus on specific interpersonal and procedural skills and is ideal for those who are new to the process of grievance handling. Learning outcomes to understand the characteristics of a good grievance policy to apply the principles of grievance handling to resolve grievances to manage the stages of a fact-finding investigation to acquire interviewing skills to identify appropriate record-keeping processes To do this course, your organisation must have a grievance procedure. Cost: $1,166 Time: 9am – 5pm (two days) Includes: morning and afternoon tea, lunch, course materials Dates: 23-24 Sep Skills training for Contact Officers How to advise and support co-workers who have a grievance Contact Officers are an essential part of any grievance procedure. They are trained to provide advice and support to other staff to help resolve workplace problems using the company’s grievance procedure. They can create greater confidence in the grievance procedure and contribute towards positive workplace relations. Learning outcomes to perform the role of Contact Officer to advise staff on their rights, responsibilities and the grievance procedure to provide support and options to co-workers who have a grievance To do this course your organisation must have a fully developed grievance procedure incorporating Contact Officers. Cost: $632.50 Time: 9am – 5pm (full day) Includes morning and afternoon tea, lunch, course materials Dates: 25 Aug, 24 Nov Recruitment and termination How to make effective decisions at both ends of the employment relationship What can you include in job advertisements? Can you advertise for juniors? Are you able to terminate employees on worker’s compensation leave? This course analyses the impact of anti-discrimination law upon recruitment processes and termination decisions. Learning outcomes: to apply best practice guidelines covering all aspects of the recruitment process to know when pre-employment testing is justified to manage the overlap between OH&S and disability discrimination law to identify how discrimination law affects termination decisions Cost: $319 Time: 9am – 1pm (half day) Includes: morning tea, course materials Dates: 2 July, 18 Nov Venue: City Implementing EEO Developing EEO-friendly, harassment-free workplace cultures This course is suitable for HR, ER or equity practitioners, EEO committee members and managers. It provides you with what you need to know about how anti-discrimination law impacts on your workplace on a day-to-day basis. It includes the legal framework, the business benefits, your organisation’s legal liability and a risk management approach. Learning outcomes: to understand individual, management and organisational liability to identify what the law says about harassment, discrimination and affirmative action to adopt a risk management approach to discrimination issues in your organisation to develop strategies to implement EEO Cost: $319 Time: 9am – 1pm (half day) Includes: morning tea, course materials Date: 11 Nov Harassment and bullying prevention Make systemic changes in your organisation Your organisation is required to take all reasonable steps to prevent harassment in the workplace. This seminar examines practical strategies to identify and manage harassment and bullying issues, explore legal obligations and effect organisational change. Learning outcomes to identify high risk behaviours that may lead to harassment and bullying to be aware of barriers to systemic change to take the steps required to prevent harassment and bullying and how to implement them to develop practical strategies to change workplace and management culture Cost: $319 Time: 9am – 1pm (half day) Includes: morning tea, course materials Dates: 20 Aug, 19 Nov Managing diversity in the workplace Getting the best out of your diverse team In a global economy, organisations often have a wide variety of people on their staff, or may be outsourcing work overseas. Their staff have different backgrounds, ages or sexualities. Such diverse teams have many advantages, but they can be complex to manage. Dealing with diverse clients and customers also involves many opportunities and challenges. This skills-based seminar will promote discussion and provide practical solutions. Learning outcomes: to raise awareness and develop cultural competencies in your team to develop strategies for effective cross-cultural communication and conflict resolution to learn about management tools to assist in understanding yourself, your team and your customers to identify the business advantages of diverse teams Cost: $319 Time: 9am-1pm(half day) Includes: morning tea, course materials Date: 28 Oct Case law update Recent important cases – how courts are interpreting the law There have been a number of significant recent legal decisions where an employer has been found liable for discrimination or harassment. For example, the courts have commented on the failure of employers to consider a range of options to accommodate disabilities or carers’ responsibilities. This seminar looks at recent cases in a range of areas. Learning outcomes: to discuss the implications of various disability discrimination decisions to apply court interpretations of anti-discrimination laws to examine a range of harassment and bullying cases to gain awareness of the impact of decisions on a range of specific employment issues such as redundancy and recruitment Cost: $319 Time: 9am-1pm (half day) Includes: morning tea, course materials Date: 25 Nov Working with disability Strategies for managing disabilities in the workplace What are your legal obligations if a person with a disability is working for your organisation, or applies to work there? Disabilities include physical disabilities, illnesses and disease-causing organisms such as HIV, learning difficulties and mental illnesses. This course covers recruitment, OH&S obligations, the inherent requirements of positions, reasonable adjustments, disclosure of disability and performance management. Learning outcomes to develop strategies to ensure that legal obligations to employees (and prospective employees) with disabilities are fulfilled to balance OH&S concerns with EEO principles to balance the rights of the employee with a disability with the rights and needs of other employees and the organisation to develop skills for to prevent discrimination and harassment of people with disabilities to identify and implement reasonable adjustments Cost: $319 Time: 9am-1pm (half day) Includes: morning tea, course materials Dates: 8 July, 17 Nov This seminar replaces the previous "Managing psychiatric disabilities". This material will still be coverd extensively in the new seminar. Breakfast seminar for lawyers The Anti-Discrimination Board is running a new breakfast seminar for lawyers. It specifically cover principles of equal opportunity, law relating to discrimination and harassment, OH&S, employment law and management of a legal practice. Participating in the seminar will fulfill the mandatory continuing legal education (MCLE) requirement of rule 176. The trainer is Margaret White (B.Juris, LLM, Cert IV in Workplace Training and Assessment), who is a Senior Workplace Relations Consultant with the ADB. Margaret has many years’ experience as a lawyer and educator and has a high level of expertise in EEO, discrimination, harassment and related issues. She has run MCLE seminars for numerous government and private lawyers during her eight years with the Board. Cost: $165 Time: 7am-8.30am Includes: breakfast Date: 26 October Regional programs The Wollongong and Newcastle offices of the Board run similar programs to those outlined here. For more details, contact: for Wollongong: Lesley Coombs on (02) 4224 9960 for Newcastle: Duncan Mckenzie on (02) 4927 8476 Training team 2009 Margaret White Margaret is a social justice lawyer with more than 20 years experience in legal practice, management, education, research and writing. She has provided a broad range of consulting and training services to public and private organisations on her seven years with the Board. Margaret specialises in law for non-lawyers, and has designed and implemented training and educational programs for various occupational groups, school children and the general public. She has also written a range of books and publications, including Putting it in Writing and Let’s Be Reasonable. She holds Bachelor of Jurisprudence and Master of Laws degrees, and a Certificate IV in Workplace Assessment and Training. Rhonda Stewart-Crisanti Rhonda specialises in presenting custom-made training programs to employers across a wide variety of sectors, including finance, manufacturing and tertiary education. She has delivered training to all organisational levels from CEOs and managers to new employees. Rhonda has extensive knowledge of industrial relations issues and has worked in both federal and state jurisdictions in NSW, Queensland and Victoria. She has a Bachelor of Economics degree, a Postgraduate Diploma in Industrial Relations, an AIM Certificate in Training Small Groups and a Certificate IV in Workplace Assessment and Training. Diane de Souza Diane has 10 years experience as a teacher and trainer in the public and private sectors, and has recently taught in vocational training for community service delivery. She also has experience in developing and teaching cultural diversity and cross-cultural communication programs. Diane has managed government and non-government community organisations in NSW and Victoria. She has also developed workplace initiatives for EEO target groups in collaboration with external workplace training organisations. Diane has a Bachelor of Arts in education and is currently undertaking a Masters in Adult Education specialising in human resources and training. She also has a Certificate IV in Workplace Assessment and Training. Lesley Coombs Lesley Coombs is the Senior Workplace Relations Consultant in our Wollongong office, covering the Illawarra, South Coast, and south-east rural areas. Lesley brings to her training an extremely useful blend of skills and experiences from 30 years working in the fields of human rights, management and education across the public, private and community sectors. She has tertiary qualifications in management, adult education and social sciences. She has been a manager, ran her own management consultancy, and developed and lectured in tertiary management courses. She is skilled at bridging gaps between conflicting views and divided groups. At the ADB, she has trained a diverse range of workplaces and employees and advised boards of management, management and staff on policy and procedures to enhance discrimination and harassment free work environments. Duncan McKenzie Duncan McKenzie is the new Senior Workplace Relations Consultant based at the Board's Newcastle office. Duncan has worked in sales, media and the human resources sector. Most recently, Duncan worked for six years in the recruitment industry, providing recruitment services to companies in the private and public sectors. He has worked both as a recruitment consultant, assisting companies in sourcing and selecting staff, and as a Client Services Manager, ensuring high standards of service delivery are met. This work involved business development and delivering training programs and information sessions on recruitment best practice, job market trends and rights and responsibilities in relation to EEO and anti-discrimination. Duncan has developed and delivered training and seminar programs for people at all levels within organisations from management to new recruits. He holds a Certificate in Human Resource Consulting and is a Member of the Recruitment Services Association. Contact Us Back to Training index

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Last updated 23 June 2009

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